Shipping Policy

Last Updated: October 27, 2026

Thank you for shopping at KICKLABS.

We strive to provide a reliable and transparent shipping experience for every order.

Order Processing

Orders are processed after payment confirmation and are subject to product availability.

Estimated processing times are provided during checkout or in your order confirmation.

Orders placed on weekends or public holidays may require additional processing time.

Shipping Destinations

We ship to destinations available during checkout.

Shipping options may vary based on your location and the products purchased.

Shipping Costs

Shipping charges are calculated and displayed during checkout before payment is completed.

Any available free shipping promotions will be clearly disclosed on our website or during checkout.

Estimated Delivery Times

Delivery estimates depend on the selected shipping method, shipping destination, and carrier.

The applicable delivery estimate will be provided during checkout or in your order confirmation.

Tracking Information

When your order ships, you will receive a shipping confirmation email containing tracking details when available.

Tracking information may take additional time to appear in the carrier's system.

Shipping Delays

Delivery delays may occur due to weather conditions, carrier disruptions, public holidays, customs processing, or other circumstances.

If your shipment is significantly delayed, contact our customer support team.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error in your shipping address, contact us as soon as possible at suport@kicklabs.online.

Address changes may not be possible after an order has shipped.

Lost or Damaged Packages

If your package is lost, damaged, or marked as delivered but cannot be located, please contact us.

We will investigate the situation and provide an appropriate resolution in accordance with applicable law.

International Shipping

International shipping is available only where offered during checkout.

Any applicable customs duties, import taxes, or additional charges will be handled according to the disclosures provided at checkout and applicable law.

Contact Information

KICKLABS

Email: suport@kicklabs.online

Website: https://kicklabs.online